What is it?
This engagement makes customer journeys and behaviours visible and measurable throughout your e-commerce site.
We’ll analyse how effective your product is at meeting your customer’s needs. What pain points are people experiencing? How much revenue is being lost? Together we’ll create a prioritised roadmap for driving customer and business value.
Who is it for?
Product and eCommerce leaders who want to make better use of analytics to drive value.
What will you learn?
- See and understand your customer journeys and their effectiveness
- Know your key areas for improvement, prioritised by revenue impact
- Sharpen your user and product analytics
Who will run it?
A Product Owner or Delivery Lead.
Louis BesterProduct Owner
Shawn RedmondProduct Owner